Terms And Conditions

Terms and Conditions

Terms and conditions. All customers must read and agree to the terms and conditions of polystyrenecakedummies.co.uk before being allowed to proceed with their order. Please read the whole content before signing the agreement as polystyrenecakedummies.co.uk will strictly adhere to the conditions as set below. The acceptance of the terms and conditions is mandatory, once signed it is a binding contract between polystyrenecakedummies.co.uk and the customer name appearing on the billing details of the placed order.

Product Measurements

The product sizes stated are to the widest point of the finished product.

The sizes given are calculated as 25 mm to 1 inch. Example , 150 mm = 6 inches.

Products are manufactured using EHD extra high density polystyrene.

widest point measurement



Delivery details for orders.

Opening hours – 1 am to 5 pm

Orders received after 5 pm will not be processed until the next day.

Order on :

Monday. delivered Wednesday / Thursday.

Tuesday, delivered on Thursday / Friday.

Wednesday, delivered on Friday / Monday.

Thursday, delivered on Monday.

Friday, delivered on Monday / Tuesday.

Saturday and Sunday delivered on Tuesday / Wednesday.

( Please note that this is NOT a 24-hour delivery service )

We deliver to the mainland UK only.

We do not deliver to the Scottish Islands OR the Scottish Highlands.

Courier delivery is from Monday to Friday. ( excluding bank holidays )

Courier price is £4.95

Photo Proof will be required for items which appear damaged in transit.

We will refund the customer for items which have not been delivered due to being lost or misplaced by the couriers. Verified by tracking.

We will not refund customers for items that have been incorrectly ordered, All items are custom  made for each order,Customers are required to check their order before making payment.If you are unsure of sizes or shapes please contact us before placing the order.

We will not refund customers who supply incorrect shipping details, be sure to check your delivery address before proceeding to payment.

There will be a £5.85 postage charge for orders that have been returned.

Photo Proof will be required for items which appear damaged in transit.

Unpaid invoices will automatically cancel after a 48 hour time period.

Products are not for resale.

Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion